Privacy Policy

J's Pub & Grill (“we,” “us,” or “our”) operates the jspubandgrill.com website and the J's Pub & Grill mobile app (built using the Choicely platform). This Privacy Policy explains what information we may collect, how we use it, and your choices regarding that information. We are a local Casper, Wyoming restaurant committed to being straightforward about privacy.

By using our website or mobile app, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

1.Information You May Provide to Us

We may collect personal information that you voluntarily provide when interacting with our website or mobile app, including:

• Contact details — your name, email address, and phone number, for example when you submit a contact or feedback form.
• Feedback and messages — comments, questions, or reviews sent through the website contact form or the Customer Feedback link (powered by Toast).
• Mobile app account information — if the Choicely-based app requires account creation, it may collect your name, email address, or phone number.⚠ Verify: Confirm with Choicely which fields are collected during account registration and whether additional profile data is stored.

You are not required to provide personal information to browse our website. Providing information through forms is always voluntary.

2.Website and Mobile App Usage Information

When you visit our website or use our mobile app, certain technical information may be collected automatically:

• Log and device data — your IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies and similar technologies — our website may use cookies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings.
• Mobile app usage data — the Choicely platform may collect information about how you interact with the app, such as screens viewed and features used.⚠ Verify: Review Choicely's privacy policy and confirm what usage data their platform collects from app users.

3.Third-Party Services and External Links

Our website and app link to or integrate with third-party services for ordering, delivery, rewards, and gift cards. When you use these services, you are subject to their own privacy policies — not ours.

We are not responsible for the privacy practices of any third-party service.

4.How We Use Your Information

We use the information we collect only for legitimate purposes related to operating our restaurant and communicating with our guests:

• To respond to your questions, feedback, or contact form submissions.
• To improve our website and mobile app experience.
• To send you information you have requested, such as updates or promotions, if you have opted in.
• To comply with applicable laws and protect the rights and safety of our guests and staff.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

5.How We Protect and Retain Your Information

We take reasonable precautions to protect the personal information we hold, including using secure hosting infrastructure for our website. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. When information is no longer needed, we delete or anonymize it.

6.Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Know what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to verifiable requests within a reasonable timeframe.

7.Children's Privacy

Our website and mobile app are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at [email protected] and we will promptly delete it.

8.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website or app after changes are posted constitutes your acceptance of the updated policy.

9.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out: